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Go to our contact page and fill out the form.
We’ll contact you within 24 hours by email to set up a free Meet & Greet And to get information about dates you need service. Ongoing clients can text us with requests.
At the Meet and Greet we’ll obtain info about your pets, your pet care needs, info on getting into your home, your preferred payment method and have you fill out and sign any paperwork.
After the meet and greet, we put you on our schedule, a follow-up email or text if needed. With confirmation of dates of service and total amount that will be due.
Then the day before the service starts if it's for vacations we send out A reminder text and request for payment if you're paying electronically.
During visits we take pictures and send text updates to our clients.
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You can pay by cash, check, venmo or Zelle.
We collect payment the first day of service through a venmo or zelle request or by having you leave a check for us.
For ongoing pet care such as dog walking, puppy/kitten daily care we bill on Mondays for the entire week. Invoices must be paid that day by leaving a check or through Venmo or Zelle.
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Tips are always appreciated and can be left in cash at your home in an envelope addressed to us or when you make your payment online.
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Dog Walking or Daily Pet Care
(This Excludes Vacation Pet Sitting)
48 Hours Notice
Vacation Pet Care:
1 week notice
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Yes, we send updates daily by text
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We need two forms of entry, a main and a back up. These can include a lock box with key, garage code, door code or a key we keep in our office safe. Just leaving the door unlocked or a key under a mat is not an option to avoid potential break ins.
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Let us know as far in advance as possible, especially for vacation pet sitting or pet sitting needed over holidays. We try to accommodate last minute requests but cannot guarantee that we’ll have openings.
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If your dog has shown any aggression towards humans, we cannot take the job. Nancy has been bit by a dog that had a history of sporadic aggression towards humans.
FAQ
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Cats, Dogs, Birds, Turtles, Rabbits, Fish, Hamsters, Gerbils, Guinea Pigs, Mice
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Unfortunately because of the risk of something going wrong and the liability, we do not.
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In case of weather or natural disaster we do our best to accommodate planned visits. If we have advance notice of weather we will leave out extra food. We are also skilled at snow driving, as Colorado natives, and can handle driving in all weather conditions. We also get two back up contacts such as neighbors or nearby relatives from you at the Meet & Greet in the event that we cannot physically get to your home.
In the event that one of us is too sick to work, the other will fill in. In the event that we are both too sick to work (this has never happened in 19 years, even through the pandemic!) we have back up pet sitters we work with who may be able to fill in.
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If your pet has an emergency we will take them to the veterinarian on file or the closest pet ER. During the Meet & Greet we go over who your preferred vet and ER vet clinic are.
We have you sign a veterinary release form which allows us to get your pet treatment, as well as an agreed amount you’re willing to spend.
There will be an additional $40 per hour charge for our time to take pets to the hospital.
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For liability reasons we do not walk dogs off leash or do dog park visits.
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Oregon law requires all dogs to be vaccinated against rabies. Multnomah County requires cats be vaccinated against rabies as well.
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We recommend daily visits but can do every other visits at your request.